You can find the most common questions that we get asked below. Have a question that's not answered here? Get in touch with us!
Click on the question link below to jump to the answer.
How can I include Captionfish results on my blog/website?
At the current time, we do not expose an API or provide badges/widgets that you can embed in your website(s). This is something we're planning for a future release.
I know of a theater that has captioned showtimes but Captionfish does not show it. Can you add it?
We can try. Contact us and let us know. Also let us know where you're seeing the captioned showtimes advertised. We'll do what we can to get the theater added to our results.
If you have a captioned trailer for a movie, does this mean that the movie will have captioned showtimes?
Not necessarily. We try to provide captioned trailers for all of the major releases but it's up to the individual studios to decide whether to provide captioning. Some studios are proactive in doing this, others are not.
Why aren't there more captioned movie options in my area?
It'd be nice to have a variation in the movie titles offered but unfortunately that doesn't always happen. There are usually 1-2 new movies every week with captions and different theaters receive them at different times. Some get them the first week of release, others don't get them for a few weeks. A lot of it depends on demand. We're hoping that by getting Captionfish out to the larger Deaf and Hard of Hearing community, more people will take note of the captioned showtimes, and will go and watch the movies. This could lead to the theaters providing more showtimes, a better movie selection, and hopefully encourage the studios to caption more of their movies.
You guys are deaf. How do you caption the movie trailers?
All credit for the captioned movie trailers go to Bill Creswell. He is an all-around great guy who is motivated by the idea of captioning the internet one video at a time. If you enjoy the trailers, make sure you send him an e-mail at billcreswell at gmail dot com and let him know!
When I open Captionfish, my default location shows as Seattle, WA or some other location that I'm not from, or near. Why does this happen?
When you first come to Captionfish, we try to best guess your location based on your IP address so we can present you with immediate results. Unfortunately, this isn't always accurate. Sometimes the DHCP server that issues your IP address is in a different area, sometimes even a different state, and that causes Captionfish to display results for that area. Sometimes your IP address cannot be determined. In that case, we default to Seattle, WA, because that's where we're located. If you don't like the location that Captionfish has determined you are in, you can change it by entering a more accurate location in the location box on the top of the main page.
Captionfish said that there was a captioned movie showing at a theater near me, but when I went, they said that there was nothing playing. What can you do about this?
This does happen sometimes. We try to be as accurate as we can be but this isn't always possible. Schedules change at the last minute, equipment breaks, or the theater decides to stop showing the movie, and we don't always catch the changes or the theaters don't update their schedules. This is why we recommend that you call the theater(s) to confirm the showtimes before going out.
Does Captionfish collect and display showtimes outside of the United States?
Not at the current time.
I have a feature request. Can I share it with you?
Many of our current features were requested by users like you. Due to limited resources, we cannot promise that we'll be able to implement every feature request that comes our way, but we still want to hear what you have in mind. Get in touch with us and share your thoughts!
There are no captioned showtimes at any of the theaters in my area. Is there anything I can do to change this?
Check out our theater directory for a list of theater chains that have captioned showtimes at their theaters. If there are any theaters from these chains near you, get in touch with their management and see if they're willing to consider adding captioned showtimes to their lineup. If they do, be sure to let us know!
Why do you not list movies more than 7 days in advance?
Theaters normally do not release showtimes any more than 7-10 days in advance. We stopped by a local theater to inquire about this process and were told that they wait and see how movies do over the weekend before they plan out the schedule for the following week. There are other factors that play into their decisions when it comes to captioned movies, e.g. they don't always know when they'll get captioned prints or the DVDs that they need to project the captions.
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